Q1. Does it actually soften water?
A: R E Flux Water Conditioner does not add or remove any thing from water, therefore water purity remains unaffected. So it does not soften water. However, it gives total protection to the system from scale & corrosion by altering water chemistry physically & not chemically.

Q2. What is the life of the product & what are the precautions to be taken to ensure maximum life of the product?
A: Life of the product is forever, if & only if, it is handled properly i.e. it is not dropped from a height on a hard floor or struck with a high force thereby damaging it our breaking it ; or high intensity electric field is passed through it, thereby affecting its strength.

Q3. Is there any thing I need to do after installing?
A: Initially after installing the device on the equipment, if the equipment is scaled, de-scaling process will start thereby increasing the Total Dissolved Solids (TDS) in water. So according to the recommendations’ of the manufacturers the TDS levels suggested have to be maintained by increasing the blow down of boilers & bleeding of cooling towers.In case the equipment is new or completely de-scaled before installation of the device, nothing is to be done.

Q4. Does the effectiveness of the device decrease over time?
A: Nothing happens to the effectiveness of the device over time. Warranty of 10 Years after installation is given by the company.

Q5. How long does it take to descale?
A: It depends how old & thick the deposited scale is. Older scale will be hard & new scale formed will be soft getting deposited on the older scale layer. So first the new & soft scale will descale after which the older scale will be exposed to the descaling process layer by layer. Thus it can take up to 45 to 90 days (calculated on 24 hours/day working) for the complete descaling process to take place.

Q6. Where does the removed scale go?
A: The removed scale remains in water there by increasing its TDS. Incase of cooling tower it precipitates & settles down in the cooling tower sump. For boilers it comes out at the time of the blow down.

Q7. Will this product work on any pipe material?
A: Yes, the product works on any pipe material such as PVC, stainless steel, mild steel, etc.

Q8. What is the running cost of the device?
A: Running cost of the product is zero. As there are no moving parts, there is no wear & tear, so no maintenance. No electricity connection, so no energy bills. A one time buy, fit & forget product.

Q9. Will there be any danger to the operating personnel?
A: As the device is properly clamped on the pipe, and has no moving parts or electric connection, there is absolutely no danger to the operating personnel at all.

Q10. Is the pipe to be cut for product installation?
A: The product design is for online installation, so no cutting of the pipe on which it is to be installed.

Q11. Is it necessary to stop the running machine during product Installation?
A: As the product design is for online installation, there is no need to stop the running machine for product installation, thereby preventing shutdown of operations & production.